Knowledge Center

Your Resource for Training and Technical Support
If you need immediate assistance, call us at 1-800-970-6670 or email support@magstimegi.com.

As part of EGI's Dense Array Clinical System package, an EGI Support Engineer will visit your site on two separate occasions.  The first 4-day visit is the initial installation and training visit.
During the second 3-day follow-up visit, the Support Engineer provides ongoing support and training.  The exact dates will be determined according to the specific training and scheduling needs of your site. 

Day 1

9 a.m. - 5 p.m.

  • Finish any unpacking / system setup.
  • Coordinate with clinical/biomedical engineering.
  • Set up and test file transfer / IP protocol.
  • Perform a Quality Assurance check of the system.
  • (We will need one adult volunteer to wear the net for up to 20 minutes as part of the QA check. Apart from this, others need not be present for Day 1.)

Day 2

9 a.m. - 12 noon

  • Run through a sample patient recording from start to finish.
    (We will need a willing volunteer to wear the Net.)

Demonstration will cover:

Hardware orientation
Geodesic Sensor Net application
Recording a patient in Net Station
File management and transfer
File markup workflow for technicians

This session will give a complete overview of the entire system and is intended as an introduction for those who will be using the system directly.  Understanding will increase with the hands-on training to follow.

1 - 5 p.m.

  • Focused Geodesic Sensor Net training: detailed, hands-on training on how to measure a subject's head size, select the appropriate Net, locate the vertex on the head, and apply the Net.
  • We will discuss how to determine if you have good electrode connections with the scalp before proceeding with data collection.
  • We will then discuss the proper removal and cleaning of the Net and some basic tips on general Net care.

This section is intended for anyone that will be involved with patients, Net application, and maintenance. Usually the group practices on the other group members.

Day 3

9 a.m. - 12 noon

  • Hands-on training for LTM recording. We will simulate applying an unsponged net and record EEG from a volunteer group member.
  • Hands-on training for routine recording. We will simulate applying a sponged net and record EEG from a different volunteer group member.

1 - 5 p.m.

  • Hands-on file management and transfer.
  • Technicians will learn how to transfer files between workstations and file management techniques including naming and creating folders. We will also discuss different options for archiving.
  • Hands-on file markup workflow for technicians
  • We will spend some time discussing current file markup protocol and determine the best technique according to the site. This is partially dependent on whether the technicians must extract just the seizure onset or all interictal data as well.

Day 4

9 a.m. - 12 Noon

  • Hands-on file review workflow for technicians.

1 - 4 p.m.

  • This extra time can be used for those that need additional training. We can also discuss alternate workflows, such as exporting to Persyst.
  • Net Station software and system troubleshooting techniques.

4 - 5 p.m.

  • Working with EGI Support: discuss support interaction such as email, 24 hour support, and returns.
  • Basic diagnostics and troubleshooting with lead technician and/or biomedical department.

Follow Up Visit: Sample Schedule

Day 1

9 a.m. - 5 p.m.

  • Our support engineer will check with the EEG technicians to review any reported problems or trouble spots in either recording or review. We will examine site protocol and ensure retention of training from the first visit.

Day 2

9 a.m. - 12 noon

GPS Demonstration will cover:

Hardware orientation
Image Acquisition
File review and software highlights

Please note: A volunteer will be needed to wear the net.

This training is designed for technicians who will be responsible for acquiring and solving files. However, doctors should also be present to get a sense of the system and the workflow.

1 p.m. - 5 p.m.

  • Hands-on GPS training.
  • Technicians acquire images.
  • Solving the cardinal points on an image file.
  • Workflow review with Image Acquisition.

Day 3

9 a.m. - 4 p.m.

  • Hands-on dense array file analysis technique for doctors. (Head EEG technician should also be present.)
  • Doctors will become proficient users of the Net Station software and learn how to take advantage of dense array analysis technique. Training will include a Geosource introduction, if applicable.

4 - 5 p.m.

  • Additional training, or unfinished tasks.

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