Knowledge Center

Your Resource for Training and Technical Support
If you need immediate assistance, call us at 1-800-970-6670 or email support@magstimegi.com.

Browse...

NET application
Setting up a lab
Setting up a clinic
Contact EGI Support Team

Help us provide you with the most efficient support by including the following information in your message:

  • Software version (i.e. Net Station 5.4, or E-Prime 2.0.10.356)
  • Operating System (i.e. Mac OS 10.12.4 or Windows 7)
  • Hardware version (NA 400, Physio16, etc.)

Also include any other relevant information, such as what is the last thing you remember doing before the issue arose?

Please also be prepared to provide us with information described in this link:
https://www.egi.com/knowledge-center/item/50-gathering-materials-for-diagnosing-a-net-station-crash

First Name is a required field.
Email is a required field.
Phone Number is a required field.
Address is a required field.
Postal Code is a required field.
Last Name is a required field.
Institution is a required field.
State / Country is a required field.
Country is a required field.
Subject is a required field.
Message is a required field.
Security validation failed. Please refresh the page and try again.

If you need immediate assistance, call us at 1-800-970-6670.

Request an RMA