Customers

This section is reserved for EGI customers in order to provide them with system-specific materials.

To access the Customers section, set up a username and password by clicking Join Today! EGI Support will contact you when the registration process is complete. (If you have not contacted EGI support before, there may be a delay in processing your registration request.)

EGI eCommerce

The EGI eCommerce Store is now open. If you are an established customer, the EGI eCommerce Store will allow you to easily purchase system peripherals and consumables.

To order through the eCommerce site, you will need to preregister your institution and designate an "Authorized Shopper" for your lab. To preregister, please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it for details. Once registered, you will be able to log in to the site from the customer area on the EGI website. Payments can be made by credit card (Visa or Mastercard).

Software Downloads

Through this page you can download the latest version of Net Station and the E-Prime Extensions for Net Station. The status of your Net Station Software Subscription determines eligibility for Net Station updates.

Documentation

Through this page you can download EGI manuals, placards, quick start guides, and tech notes.

Browse Support Files

Through this page you can browse EGI's support materials for third-party applications, support documents, and sample data.

Training

This section provides a library of training videos, including Net Application, and Head Measurement.

Support Newsletters

The latest support news and announcements for our customers, as well as archived newsletters.